Refund Policy
Our Refund Policy
Subjectify does not provide refunds for any purchases or subscriptions except in cases where technical issues on our part have severely impacted or prevented service delivery.
Requesting a Refund
If you believe you qualify for a refund due to technical issues that have severely impacted or prevented service delivery, please contact us with detailed information about the technical issues experienced.
Contact Information
Email: hello@subjectify.app
Please include your account details and a detailed description of the technical issues you experienced.
Refund Evaluation
All refund requests will be evaluated on a case-by-case basis. We will review each request carefully and respond within 5-7 business days.
What Qualifies for a Refund
- Technical issues that completely prevent access to the service
- System-wide outages that last more than 24 hours
- Data loss or corruption caused by our technical failures
- Security breaches that compromise user data
What Does Not Qualify
- Change of mind or dissatisfaction with the service
- Inability to use specific features due to user error
- Internet connectivity issues on your end
- Device compatibility issues
- Partial service disruptions that don't prevent core functionality
Last updated: September 24, 2025